Customer Service

Warwick Mall wants all our guests to have a pleasant shopping experience. Our Customer Service representatives are always here to help, so please be sure to stop by the Customer Service desk located in the JCPenney Wing for mall information and amenities. You can also call 401.739.7500.

Gift Cards

Warwick Mall gift cards are accepted at all retailers, restaurants, and Showcase Cinemas. Gift cards can be purchased at the self-serve kiosk located at Customer Service and the Carousel Food Court. $10-$500 denominations, $3 surcharge. Gift cards are also available online at, and retrieved at either self-serve kiosks.

Lost and Found

Missing something? If you have misplaced or found an item in the mall, please visit the Customer Service desk located in the JCPenney Wing or call 401.739.7500.

Lullaby Lounge

A special designated public rest area in the mall. The Lullaby Lounge is decorated with comfy chairs and soft lighting so mothers can sit and nurse their babies in peace. There is a diaper changing area and a flat screen television for children’s programing.


Guests with children may rent strollers for just $2 each, and need to leave a form of ID at the Customer Service desk located in the JCPenney Wing during use.


No need to sweat the summer heat or brave the winter cold. Warwick Mall welcomes guests to enjoy a comfortable and safe place to walk.  Doors to the general concourse areas open at 6:30am Monday through Saturday and 10am on Sunday (except during inclement weather).

Wheel Chairs

Guests needing a wheel chair during their visit may check one out for free by visiting the Customer Service desk located in the JCPenney Wing.


Guests may use the parking lots free of charge while visiting the mall. Car Charging Stations are located to the left of Showcase Cinemas.